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Free Shipping Greenhouse kits and products are only shipped within the continental 48 states by UPS local delivery service. Additional shipping charges will apply to orders sent to Hawaii and Alaska. Additional Shipping Charges Shipping and handling charges do apply on all accessory items and panels and rolls. Panels and Rolls are shipped in oversized boxes and may require additional shipping charges. Please call: 1-877-497-2822 for exact shipping cost.
Panel orders will be assessed shipping charges based on the number of panels or rolls and the destination of the order. Panels and Rolls will be shipped by UPS or LTL, whichever is less expensive for each order. Greenhouses and heftier items (including panels) are mostly sent UPS. Small accessories not purchased with a larger item are usually sent USPS. UPS Shipping Charges: Accessories Order Total: Shipping Rate:
Rates are calculated on 48 continental states. Additional shipping charges will apply to orders sent to Hawaii and Alaska. Delivery: Shipping Charges: Accessories Panels and Roles Panels and Rolls Shipping Charges and Weights Custom cut lengths of rolled material can be shipped UPS Ground. Rolls Panel Note: UPS uses dimensional sizing rather than weights to calculate shipping costs. Minimum Order Requirement of Greenhouse Supplies A minimum order of $150.00 is required for Accessory Only and greenhouse supplies orders. If your order is less than $150.00, a service fee of $25.00 will be added to your order. Shipping costs may vary based on the destination and weight or the total cost of the items you order. Extra shipping costs may apply because of size or weight. Sales Tax Sales tax in the amount of 4% will be applied to all orders sent to Louisiana residents. Missing Parts It is very important that you complete the inventory list upon arrival of the order; even if you do not plan to assemble the greenhouse right away. Also, you must complete the parts inventory list before attempting an assembly. We will also need to know which part is missing. You can use the inventory list to identify a missing part. If you are unsure, please contact us and will be happy to help you to determine which part was missing. We cannot be responsible for missing parts beyond 10 days of receipt of the item. Damaged Parts Parts damaged by UPS or shipping company must be reported to us within 7 days of receipt of the item. If your greenhouse kit or cold frame arrives damaged because of UPS or the shipping company, we will gladly work with you in order to resolve the problem. However, we cannot be responsible for damage reported beyond 7 days of receipt of the item. All returns of Solexx greenhouses, panels, or other products must be shipped back to API freight paid by customer and in the original package. Once a greenhouse kit is received by the customer, the customer accepts full responsibility for it, including set up and use. Neither Greenhouse Kits Go Green, Solexx, API Inc., nor its suppliers is responsible for losses to persons or property as a result of damage caused by shipping, misuse, neglect, improper installation, repair, alteration, or accident. Greenhouse kits must be assembled according to manufacturers’ instructions to maintain the manufacturers’ warranty. Cancellation There will be no charge for orders canceled on the same business day on which the order was placed as long as it is prior to 4:00 PM CST. After that deadline, and before it is shipped, there will be a 5% cancellation fee charged to you, if you choose to cancel your order. If you choose to cancel your order after it has been shipped, it is regarded as a return and will be processed in accordance with our return policy. You may shop at GreenhouseKitsGoGreen.com online with confidence. We have partnered with PayPal, a leading payment company that offers safe and secure credit card transactions to our customers. PayPal is Committed to data integrity Website Payments Standard has achieved PCI DSS compliance certification under the Visa Cardholder Information Security Program and the MasterCard Site Data Protection Program. In addition, PayPal has achieved the American Institute of Certified Public Accountant's Statement of Auditing Standards #70 (SAS70) certification. This underscores there strong commitment to making security a central focus of our development efforts and protecting the safety and integrity of customer data. We can be reached by e-mail at: greenhousekits@bellsouth.net We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is only used to contact consumers for marketing purposes and used to improve the content of our Web page. Be assured that information gathered will not be sold or supplied to any third parties. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company. Terms of Use Statement The users of this site, understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
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Telephone Orders Call Toll-Free: 877-497-2822
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